Mission Control Safety Guide
Little Nasa is designed to be a safe and enjoyable environment for all young astronauts. To maintain safety in our galaxy, everyone must follow our rules. Any astronaut who does not comply may be asked to leave the play area. Let’s treat each other with kindness and enjoy a fun trip around the moon.
⭐ SECTION 1 — Soft Play Rules, Safety & Disclaimer
We want every little astronaut to have a safe and exciting adventure. To help us keep the galaxy running smoothly and safely, please follow the rules below.
🚀 General Safety & Supervision
All children must be supervised at all times by a responsible adult.
Use of all equipment is at your own risk.
We cannot accept responsibility for accidents, injuries, or loss of personal belongings.
By entering the soft play area, you agree to follow all posted safety rules and staff instructions.
🧦 Play Area Rules
Shoes must be removed before entering the play frame; socks must be worn at all times. If you’ve forgotten your sock speak with mission control.
No food, drink, chewing gum, or sweets inside the play area.
Fighting, bullying, rough play, or unsafe behaviour (children or adults) will not be tolerated.
Please report any accidents, spillages, or hazards to a member of staff immediately.
Only food and drink purchased from our café may be consumed on site.
You are welcome to bring your own food for babies under 1 year. Breastfeeding is supported throughout our venue, and if you would prefer a more private area, please speak with a member of our team so we can try to accommodate your needs.
🎉 Parties & Exclusive Hire
The hirer is responsible for the behaviour and supervision of all guests.
Please ensure all guests follow our safety rules.
Our party cancellation policy can be found on the Parties & Hire page.
Any damage caused during a party or hire session may result in additional charges.
🚗 Arriving & Parking
Parking is limited during busy periods.
Our neighbours have very generously offered their spaces however please avoid parking in spaces belonging to neighbouring businesses on the weekends.
On arrival, please check in at reception so we can confirm your booking and take any food/drink orders.
🕒 During Your Visit
Please keep food and drink within the café/seating area.
If you need assistance, our team is always happy to help.
Respect other families and help us maintain a calm, friendly environment.
🌙 After Your Visit
Each play session lasts 90 minutes. Please leave promptly at the end of your session so we can prepare for the next group.
Please take all belongings with you. We cannot accept responsibility for lost or damaged items.
Please use the bins provided to help us keep the space clean.
We welcome feedback—positive or constructive. Speak to a team member or leave a review to help us grow.
⚠️ Soft Play Disclaimer
Whilst we take every care to provide a safe environment, use of our facilities is entirely at your own risk. We do not accept liability for:
Personal injuries unless they are caused by our own mistake.
Loss or damage to personal property,
Misuse of equipment,
Failure to follow staff instructions or posted rules.
⭐ SECTION 2 — Website Use Terms & Disclaimer
🌐 Website Terms of Use
These terms govern your use of our website by continuing to browse or use our site, you agree to these terms.
1. Access & Use
Our website is intended for users in the United Kingdom.
You may view and download information for personal use only.
You may not copy, reproduce, distribute, or commercially use any content without our written permission.
2. Website Content
We aim to keep information accurate and up to date, but we do not guarantee completeness or accuracy.
Content may change at any time without notice.
Any guidance provided is general and should not replace professional advice.
3. Your Responsibilities
You must not misuse the website, attempt unauthorised access, or introduce viruses or harmful code.
You are responsible for ensuring your device has suitable antivirus protection.
4. Links to Other Websites
Any external links are provided for convenience only.
We do not endorse or take responsibility for third‑party websites or their content.
5. Limitation of Liability
We are not liable for:
loss or damage arising from use of our website,
reliance on website content,
loss of data, profit, or business,
viruses or harmful software encountered while using our site.
Nothing in these terms excludes liability for fraud or personal injury caused by our negligence.
6. Changes to These Terms
We may update these terms occasionally. Continued use of the website indicates acceptance of any changes.
7. Governing Law
These terms are governed by English law, and any disputes will be handled by the courts of England and Wales.

